Frequently Asked Questions

FAQs

Deck By Design FAQs

What services does Deck By Design offer?

We design and build luxury custom decks, covered porches, pergolas, pavilions, outdoor living spaces, and fences. We also offer features like deck lighting, privacy screens, under-deck waterproofing, and 3D design modeling.

We serve homeowners throughout Northeast Ohio, including Geauga, Lake, Medina, Summit, Trumbull, Portage, Ashtabula, Lorain, and Cuyahoga counties. Key communities include Hunting Valley, South Russell, Bainbridge, Chardon, and the surrounding areas.

Yes. We are fully bonded and insured in the state of Ohio for your protection and peace of mind.

Yes. We manage the permit process with your municipality and provide the documentation required for HOA review or architectural committee approval.

We do not offer financing at this time.

Design & Consultation FAQs

Are consultations and formal quotes free?

We offer free ballpark estimates via email, text, or phone. If you’d like a full consultation, including a site visit, detailed design, and a formal quote with a 3D model, then a consultation fee applies.

Our comprehensive consultations include an on-site meeting, design to scale, a rough 3D model, material planning, labor breakdown, and a formal quote. This process takes an average of 8 hours of behind-the-scenes work, often much more for complex projects. The fee ensures we can deliver the high level of accuracy, detail, and service our clients expect.

For decks 400 square feet or smaller, the consultation fee is $150. For larger decks or roof structures, we charge $0.40 per square foot, with a maximum of $500.

Design & Structural FAQs

Do you design architecturally complex decks?

Yes. We regularly build multi-level decks, curved decks, elevated structures, and designs that integrate lighting, privacy elements, or specialized framing. Many of our projects include advanced angles, transitions, or custom details.

Yes, provided the existing framing meets structural standards. We evaluate your current deck and either recommend resurfacing or outline any upgrades required for long-term durability.

In many cases, yes. We design covered porches and roof structures that align with your home’s architecture and local building requirements.

Materials & Warranty FAQs

What decking materials do you offer?

We work with premium materials, including Fiberon, Deckorators, Trex, TimberTech/AZEK, pressure-treated, steel, and composite framing systems. The composite brands are known for durability, longevity, and aesthetic performance.

Yes. All major brands we use include manufacturer warranties, and we provide a 5-year workmanship warranty on all Deck By Design installations.

Yes. We walk you through performance, maintenance, color selection, and cost considerations to help you make an informed decision.

Yes. We offer systems such as dryspace and under-deck ceilings to create functional spaces beneath elevated decks.

Outdoor Living Structures FAQs

Do you build pergolas, pavilions, and covered structures?

Yes. We design and build custom pergolas, pavilions, and covered or screened porches that enhance comfort and year-round usability.

We design and integrate outdoor kitchens and fireplaces into comprehensive outdoor living environments.

Yes. We can design freestanding pergolas, pavilions, and other features as stand-alone architectural elements on your property.

Deck Features FAQs

Can you add lighting to my deck?

Yes. We install deck lighting, including post cap lights, riser lights, and rail lighting for safety and ambiance.

We offer composite, aluminum, and custom railings from brands like Trex and Deckorators to match your deck’s style.

Yes. We offer dryspace solutions like under-deck ceilings that create usable space below elevated decks.

Fences FAQs

Do you install fences as a standalone service?

Yes, we have a dedicated crew for fence projects. You don’t have to build a deck to work with us on a fence.

We offer wood, vinyl, aluminum, composite, chain link, and post-and-rail fencing with options for privacy, security, and architectural styling.

Yes. Simply reach out to schedule a fence estimate.

Project Expectations FAQs

How long does a typical project take?

Project timelines vary based on scope, materials, design complexity, and permitting requirements. We provide a realistic timeline during the proposal phase.

Lead times shift seasonally. During your consultation, we’ll provide accurate scheduling details based on current availability.

Project size, elevation, structural requirements, materials, custom features, and site conditions all impact investment. We offer transparent proposals and a design process that helps you find the right balance of aesthetics and budget.

Clear, consistent communication is central to our process. We keep you informed at every stage, from design through completion.